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About Our Event

Learn more about where and when this year’s Christmas Event will take place.

Location: New York, NY

178 West 27th Street, Suite 527, New York NY 10012

Date: December 24-26

December 24-26, open from 9:00 am to 9:00 pm

Ready to attend our event?
Book your ticket today!

Get your ticket now or let us know if you have any additional questions.

Event Schedule

Cookies with Santa

Bring the little ones for a personal visit with Santa and a professional photo. Warm up with hot chocolate and cookies, and kick off the holiday season with festive crafts.

Opening Hours: 11:00 am to 4:00 pm

Bring on the Holidays!

Celebrate the official beginning of the holiday season with Santa at New York Entertainment Center with your family and friends. We guarantee lots of entertainment for all ages!

Opening Hours: 4:00 pm to 8:00 pm

Visit Santa

Let your children meet Santa and chat with him in the enchanted atmosphere at New York Entertainment Center while our Christmas Event takes place.

Opening Hours: 12:00 pm to 6:00 pm

Christmas Shopping

Enjoy special prices on all goods in NY Entertaiment Center only this Wednesday! From buying presents for your loved ones to enjoying the atmosphere, we have what to offer you!

Opening Hours: 6:00 pm to 9:00 pm

Reindeer Carriage Rides

Bring the little ones for a personal visit with Santa and a professional photo. Warm up with hot chocolate and cookies, and kick off the holiday season with festive crafts.

Opening Hours: 10:00 am to 3:00 pm

Christmas Raffle

Take part in this year’s Christmas Raffle to win big prizes. There’s a wide range of prizes available - from gift cards and certificates to home appliances and hot tours.

Opening Hours: 3:00 pm to 7:00 pm

Watch Our Newest Promo Video

Learn more about our upcoming Christmas event
and features activities in this promotional video.

Watch Now!


Thank you for organizing the best event for kids and adults! It has been a wonderful experience of decorating our personal Christmas tree and talking to Santa. We’ll take part in this event next year, too!
Christmas is a wonderful time of the year and your team just made it even better! Me and my family left the entertainment center with the best impressions and memories. Thank you!
I rode reindeer for the first time in my life and it has been amazing! Moreover, I bought lots of presents for my family during this event and I will undoubtedly come back next year.

Event Activities

Take a more detailed look at what will happen at this year’s Christmas Event

Kids visit Santa

Our Christmas Event gives kids a unique opportunity to enjoy the holidays to the fullest. They can chat with Santa and have a great Christmas time at our event.

Opening Hours: 7:00 pm to 9:00 pm

Decorating a Christmas tree

Make your own personal decorations for our event’s Christmas Tree. We even have a soecial workshop for kids and parents available throughout the event.

Opening Hours: 3:00 pm to 6:00 pm

Book Your
Event Tickets

Event Pricing


  • Visiting Santa
  • Dining
  • Ice Skating
  • Christmas Tree
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  • Ice Zone
  • Christmas Shopping
  • Workshops
  • Live Music
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  • Chat with Santa
  • Christmas Decorations
  • Ice Carvers
  • Raffle
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Common Questions

Here you can find the answers to the most frequently asked questions about our event.

Which attractions are available?

In winter, all attractions, with the exception of selected water attractions, are open for you. Due to the weather, however, attractions may have to be closed at short notice.

Can guests join us later?

All entrances are open until 8 p.m., so that late arrivals can join the arrangements with an evening event. From 8 pm the venue can only be entered via the secondary entrance.

Where can I leave my luggage?

There are lockers in various places of the entertainment center, which can be used by your guests. The lockers are separately marked on the map. We recommend to find a locker before visiting the event venue.

Is there a shuttle for all guests?

Your guests can use our regular shuttle from 30 minutes before the opening of the venue and up to 75 minutes after its closing at a fare of $ 3.00 (departure from the local train stations).

Where can I park?

In general, all visitors of the Christmas event can use our parking spaces P1 (Mystery) and P2 (China Town). On arrival, you will be allocated a parking space by our traffic service staff.