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Your Guide To The Auto Claims Process.

Understanding what to expect during the auto claims process can help you get back to normal quickly. Though car insurance claims can be complicated, the steps below can provide you with a basic idea of the process.

Step 1:

Filing a claim.

Once you file a claim, you'll get a claim number that will help you track your claim.

Step 2:

Investigate damages.

A professional may need to investigate the details of your loss in order to assess the damage, determine what needs to be repaired or replaced and provide you with an estimate.

Step 3:

Review estimate.

Once you've received an estimate of the damage, your claims adjuster will discuss your settlement based on your policy provisions, terms and coverage.

Step 4:

Repair your car.

After you receive an inspection and an estimate of damages, you can begin repairing your car.

Step 5:

Settle your claim.

Depending on your circumstance, Carpro may pay the repair shop directly, give you a settlement check at the time of inspection or send you a check in the mail after the estimate has been submitted and approved.

Making a Claim With Us

Making a claim is simple. Whether you’ve been in a car accident, had your home burgled or damaged, simply call us between 8am and 8pm Monday to Friday, or 8am and 6pm weekends and public holidays. You can also start your claim online, and one of our team members will call you back within 24 hours, or at a time that suits you.

Or call us on +1 800 889 9898